Shipping Policy

• Processing Time: Orders are processed within 2–5 business days (excluding weekends & holidays).

• Delivery Time: Standard delivery takes 7–15 business days, depending on location.

• Shipping Charges: Calculated at checkout.

• International Shipping: Customers are responsible for customs duties, VAT, or import taxes.

• Tracking: Tracking details will be shared once the order is shipped.

• Lost/Damaged Items: Contact us within 7 days of delivery for assistance.

 Return & Refund Policy

• Return Eligibility: Items may be returned within 14 days of delivery in original condition and packaging.

• Non-Returnable Items: Personalized items, final sale products, or opened hygienic items.

• Return Process:

  1. Contact us at ssperfectmerchantllc@gmail.com with your order number.

  2. Ship the product back to our warehouse.

  3. Once inspected, refunds will be issued within 7–10 business days to the original payment method.

• Return Shipping: Buyer is responsible for return shipping costs (unless product is defective).

Cancellation Policy

• • Before Shipping: Orders can be cancelled within 24 hours of purchase for a full refund.

  • After Shipping: Once an order has shipped, it cannot be cancelled. Please refer to the Return Policy.

  • Special/Custom Orders: Non-cancellable once confirmed.

  • To request cancellation, contact us immediately at:
    📧 ssperfectmerchantllc@gmail.com | 📞 +1 03214710278